Frequently Asked
Answered
Everything you need to know before getting started. If your question isn't here, just call or email.
Getting Started
After you sign up, we schedule a short call to learn about your business, gather access to your Google Business Profile, and set up your review request system. Most clients are fully live within 5 business days.
No. All services are month-to-month. You can cancel anytime with no fees or penalties.
No setup fees. You pay the monthly rate and that's it.
Yes. We primarily serve Albuquerque, Rio Rancho, and Santa Fe, but we work with businesses anywhere in New Mexico and can discuss other markets.
Review Management
We send personalized review request messages via SMS or email after a transaction. Every customer receives the same invitation — we never filter who gets asked, which keeps you compliant with Google's policies.
We cannot remove reviews that don't violate Google's content policies. What we do is respond to them professionally and strategically so future customers see a business that handles feedback well — which is almost as valuable as a 5-star review.
Google Business Profile is always the priority. Depending on your plan we also monitor Facebook and Yelp.
We aim to draft a response within a few hours of a negative review appearing. You can approve before posting or let us handle it autonomously — your choice.
Google Business Profile
No. We request Manager access to your Google Business Profile specifically — you keep full ownership and can revoke access anytime.
GBP ranking depends on many factors including review velocity, optimization completeness, and competition. Most clients see noticeable movement within 60–90 days of a fully optimized profile.
We'll create and verify one for you as part of the onboarding process.
Pricing & Billing
The $200/month bundle includes all four services: Review & Reputation Management, Google Business Profile management, Facebook Automation, and Content & Marketing Automation.
Yes. Your plan is flexible. Add or drop services at the start of any billing cycle.
We bill monthly via card on file. You receive an invoice at the start of each billing period.
Scene 005 — Final Frame
No contracts. No fluff. Just real growth for local businesses.